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COVID-19 Ongoing Precautions

July 19, 2021

To our PPVS family,

As communities around the world continue to be impacted by the COVID-19 (Coronavirus) pandemic, we wanted to reach out  again.  In a continued effort to provide a safe and calm environment for clients, patients, & staff, we have made and continue to make the following adjustments:

🔹 PPVS continues to work to provide an environment that supports physical distancing of 6 feet.
— For clients that may be ill or have been exposed to COVID-19, we ask that you remain in your car.
— Please wear a mask unless you are fully vaccinated.
— CURBSIDE ASSISTANCE is available for those that are ill or uncomfortable coming into our lobby. This applies to those with pets that need care OR for picking up supplies.
— Our large LOBBY REMAINS OPEN, and we continue to limit/reduce the use of our smaller exam rooms.
— Appropriate leashes, harnesses, and carriers are required for your pet’s appointment.

🔹 Medication/Diet Refills:
— Requests can be made by phone or email:
p: (630)301-2320
e: or
— Please allow up to 36 hours to ensure that refill requests are able to be fulfilled based on in-clinic stock.
— PPVS will call or email when your request is fulfilled.
— Medications and Diet can be picked up curbside or in the lobby.

🔹 PPVS continues to take extra care to keep you and our staff safe.
— Thorough and frequent sanitization of the lobby, reception desk, exam rooms, and treatment area are performed with hospital grade disinfectant that is EPA rated to fight COVID-19.
— Staff are wearing facial coverings and encouraged to stay home if feeling unwell.
— Frequent handwashing and/or use of hand sanitizer is encouraged.

We are continuing to monitor and follow CDC (Center for Disease Control) and AVMA (American Veterinary Medical Association) recommendations and guidelines and will notify you of any changes in our business practices.

If you have any questions or concerns, please ask!

Thank you for your continued trust,
Partners and Paws Veterinary Services